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A chatbot for a logistics company
The bot based on artificial intelligence will help you find out flight schedules, transportation costs, track the location of the cargo
Improve your customer service
with the chatbot
Involve in a conversation

Get lids by starting a dialogue with website visitors. A chatbot makes communication with the brand as easy as correspondence with friends.
Service round the clock

An automatic chatbot never gets tired. Your services are available for customers day and night.
Keep your customers

Correspondence with the client is saved, communication can be continued at any time. Offer new services or discounts.
Save staff
time

Reduce costs by focusing on your employees' potential in more complex and creative tasks. Everything else will be done by a chatbot.
Are you want to improve customer
interaction?
More than just web-chat
Personal design
We can design a bot in the corporate style of your company: adjust the fonts, colors, add a logo. No more template solutions — a web-chat will look like part of the site.
Database integration
A chatbot will send a document, suggest a schedule, inform about the location of the cargo. To fulfill the request, the bot will specify the name or tracking number from the customer. We link the bot with your databases: MS SQL, PostgreSQL, 1C: Enterprise, SAP and MS Dynamics ERP systems, Excel tables.
Omnichannel
Our service works through a site, messengers, social networks. For example, a client writes a message in a chat on a site from his work computer and then continues to communicate with WhatsApp on the way home. You will be aware of the client’s previous "touches": the history of chats is combined with data from mailings and calls.
Principles of work
Interactive dialogue
Chat menu
Phrase tooltips
Clarifying questions
Switching to an operator
You can ask questions in free form. A bot understands human speech through a learning neural network.
The hierarchical menu helps to get a response from a bot in a few clicks.
The bot tells the client the phrases from among the frequently asked questions. This saves the user time and structures the conversation.
The bot can ask clarifying questions that lead to a particular answer choice.
A client can switch the dialog to an operator at any time. We have developed an operator workstation. The specialist will have access not only to the history of correspondence with the bot but also to data about the client from internal information systems.
Would you like a free chatbot
consultation?
We'll take care of you after launch
Bot support and training
Every day we analyze correspondence with users, identify new questions and phrases. This allows us to learn the bot’s neural network and make it more useful.
Show statistics
We create modern automated reports using Microsoft Power BI. We help analyze the efficiency of bots and operators, find new points of communication with clients.
Training of users
Sometimes users are unaware of the bot’s capabilities: they keep calling or sending e-mails. We show tutorial "tips of the day" in the chat window.
Data protection
It happens that the security service requires strict protection of company data. We can put the bot infrastructure instead of the cloud into an additional security perimeter.
Demo version
Write a question in the chat room or select something from the list:
  • Find out flight schedule
  • How much does it cost to transport the cargo?
  • Track cargo location
  • What the bot can do
  • How do your services work?
  • With which logistics operators are services already integrated?
  • What do you suggest?
  • How do I get in touch with you?
  • Show the menu
Order a chat-bot
or get a consultation